Policies

Age Requirements: You must be 25 years or older to rent Big Pine Lodge. Children 4 and under stay for free! Big Pine Lodge is intended and created for a family atmosphere. Our vacation home is furnished with the finest amenities and equipment. If you are looking for a place to party with your friends, please look elsewhere! Excessive noise levels or any property damage will be prosecuted to the fullest extent of the law!  

Minimum Stay Requirements: There is a 2 night minimum stay required except on holidays when there is a 3 night minimum stay. If requesting either Thursday/Friday or Friday/Saturday weekend stay, both nights will be charged at the weekend rate. Friday night is a requirement for any weekend booking.

Occupancy: Rates for the Big Pine Lodge are based on 8 person occupancy. Big Pine Lodge can accommodate up to 22 guests. Rates for the additional guests are charged $20 (per person) for anyone over 5 years of age. Absolutely no additional visitors permitted unless it has been discussed and approved by the Owner! Failure to comply will result in additional charges and penalties per guest.  

Reservations and payment: Reservations are to be made by contacting the number on the website. 50% of total rental fee and a signed contract is due within 7 days of making a reservation. Remainder is due 30 days prior to check in day. Full payment is required if reservation is made with 30 days of check-in. We reserve the right to cancel a reservation due to non-payment.

Peak Season: Holiday stays are charged at the regular In-Season weekend rate and have a 3 day minimum stay requirement. The weekend between Christmas and New Year’s Day will also be charged at this rate!  

Check in: Check in is at 4:00 p.m. We work diligently to have the lodge for you right at 4:00 PM, but there are rare occasions when additional cleaning may be required or when your hot tub may not be fully heated until later that night. Check Out: Check out is at 11:00 a.m. Sorry, we are not able to accommodate late checkouts. The owners greatly appreciate guests following ALL instructions provided for amenities and cleanup. Please make sure all doors are LOCKED upon departure.  

Smoking: Smoking is NOT permitted inside the cabin or in the hot tub. A $500 cleaning fee will be added to your bill if smoking was detected in the Lodge. Please properly discard cigarette butts!!!  

Cancellations and Refunds:  Cancellations within 30 days of check-in time will receive a 50% refund. Cancellations less than 14 days from Check In date will not receive a refund.

Malfunction of equipment: We do our best to make sure all amenities are in good working order. Occasionally, electronics, satellite, and other mechanical equipment will malfunction. We will do our best to repair these items in a timely manner.  

Hot tub: Because of hot tub cleanings, the hot tub may need a few hours to heat to its full temperature after you arrive. We ask that you follow all guidelines and policies regarding use of amenities in order to keep them functioning at peak efficiency.

Extermination/Insects: The lodge is located in a rural area, which is surrounded by woods. As a result, there may be some insects in or around the lodge at times. Please be aware that the lodge is exterminated on a regular basis and that we instruct all guests to keep all doors and windows closed at all times.  

Weather/Power Outages: Bad weather conditions may make travel to the Hocking Hills difficult. In addition, occasional power outages or other "Acts of God" that are outside of our control will not result in a refund of any monies paid. We will do our best to make your stay comfortable. We will make an effort to reschedule your stay within the same season/days of the week.  

Driving Conditions: Hocking County is a very rural county with curvy and hilly roads which requires cautious driving. The roads leading to the Big Pine Lodge are nicely paved two lane highways that are well maintained. The driveway to Big Pine Lodge does have an incline and may require require 4-wheel drive during inclement weather or any significant snowfall.

Damages: We have designed and furnished the Big Pine Lodge with the highest quality materials and amenities. We expect that our guests will respect the inside, outside and surrounding property at all times. We reserve the right to charge you for any damages or excessive cleaning needed from your stay. If you notice any problems upon checking in, please let us know immediately to avoid any damages being charged to your account. This is a Custom built Log Lodge with top-of-the-line furnishings. It’s not your typical Log Cabin.  

Lodge Safety Rules: For your safety, we post Safety Rules around the Lodge and property. Please abide by these rules as we want you to have a safe and happy stay! Big Pine Lodge is NOT responsible for injury or damage to you or your property!  

Hunting: Absolutely NO hunting of any kind is permitted anywhere on the property.  

Firearms/Guns: Absolutely NO shooting firearms or guns on the property.  

ATV's/motorcycles: Absolutely NO all terrain vehicles, 4-wheelers, motorcycles or other recreational vehicles may be used on the property at any time. Only the use of motorcycles as a mode of transportation to the cabin may be used.

Pets: We DO accommodate pets, but only with prior written authorization and payment of accompanying pet fee. 

Appropriate Behavior: Although Big Pine Lodge is located on secluded acres, it is still in a residential area. Please respect other property owners/neighbors in the area.

Absolutely NO TRESPASSING on adjoining properties!!!